At CL ELECTRIC (“we,” “our,” “us”), your privacy is important. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By using our website or services, you agree to this policy.
1. Who We Are
CL ELECTRIC
5710 Barlow Trail SE, Unit 1, Calgary, Alberta, T2C 1Z9, Canada
We provide turnkey electrical, IT, automation, and security solutions across Canada and the U.S.
2. Information We Collect
Personal Information (collected when you contact us, request a quote, or book services):
- Full name
- Email address
- Phone number
- Company name (if applicable)
- Project or installation details
- Billing and payment information
Non-Personal Information (collected automatically via website):
- Browser type and version
- Device type
- Pages visited on our website
- Date, time, and duration of visits
- Referring website or link
This helps us improve website performance and user experience.
3. How We Use Your Information
We use your information to:
- Communicate about inquiries, quotes, and service requests
- Process payments and manage invoices
- Deliver, install, and maintain electrical, IT, and automation systems
- Send important updates about your project or service
- Improve our website, marketing campaigns, and customer experience
- Comply with legal obligations and internal record-keeping
We do not sell, rent, or trade your personal data with third parties.
4. Third-Party Tools and Services
We use trusted third-party tools for marketing and communication, such as:
- Google Ads
- Meta Ads (Facebook & Instagram)
- CRM systems (Customer Relationship Management)
These tools may collect cookies or engagement metrics. All comply with data protection laws and have their own privacy policies.
5. Cookies and Tracking Technologies
Our website may use cookies to:
- Remember user preferences
- Analyze website traffic and performance
- Measure marketing campaign effectiveness
You can disable cookies in your browser settings, but some features may not function correctly.
6. How We Protect Your Information
We take your privacy seriously by using:
- Encrypted data storage
- Limited staff access to personal information
- Secure payment processing
- Regular security reviews
Note: No online system is 100% secure.
7. Data Retention
We retain your personal information only as long as necessary to:
- Fulfill the purposes in this policy
- Comply with legal requirements
Data is securely deleted when no longer needed.
8. Your Rights
Under Canadian privacy laws, you may:
- Request access to your personal information
- Request corrections to inaccurate data
- Withdraw consent for communications at any time
- Request deletion of your personal information (where legally permitted)
To exercise your rights, contact us at:
📧 vit@canadian-led.com
9. Sharing Your Information
We do not sell or share your information, except:
- When required by law (court orders, government requests)
- With trusted service providers who need it to perform their duties (CRM, accounting, delivery systems)
All partners must maintain confidentiality and security.
10. Links to Other Websites
Our website may include links to third-party websites.
We are not responsible for the content, privacy practices, or security of these sites. Review their privacy policies before sharing personal information.
11. International Data Transfers
Operating in Canada and the U.S., your information may be processed in either country.
We take reasonable measures to ensure your data remains protected under equivalent data protection standards.
12. Updates to This Policy
We may update this Privacy Policy to reflect operational or legal changes.
Revisions will be posted on this page. Continued use of our website or services indicates acceptance of updates.
13. Contact Us
For questions about this Privacy Policy or your data:
📧 vit@canadian-led.com
📍 CL ELECTRIC
5710 Barlow Trail SE, Unit 1, Calgary, AB, Canada, T2C 1Z9